5
Kailua-Kona

Lex Brodie's service personnel evidently has been trained to demonstrate outstanding customer service skills not commonly found within this type of service business. I experienced nothing but complete, courteous, and prompt service with my satisfaction as their primary concern. I would recommend Lex Brodie to anyone who desires the utmost personal service. Sincerely Daniel M. Vaughn IV

Mahalo Daniel fo ryour kind words and for the 5-Star rating. We strive to give the BEST customer service and work hard to honor our customers time. We appreciate your business and for taking the time to reveiw us. Aloha.... Anita =)

- Kailua-Kona
5
Kailua-Kona

Lex Brodie's Fast Lube is "the place to go" for great auto service on the Big Island. Not only are they quick, they are courteous, professional, and just good people. I took our 2012 VW in for service recently when a warning light came on. The Lex Brodie service team did a series of diagnostic tests, identified the problem, fixed it, and sent me on my way with a smile and a thank you. And, there was no charge because I had recently had the oil changed. With that great experience in mind, a few days later I took our new Toyota to Lex Brodie for service rather than return to the dealership. I figured it was better to pay Lex Brodie's reasonable rates and receive excellent service than have the car serviced by the dealer under its not so excellent warranty plan. They knocked it out of the park again with their excellent service, friendly staff, and professionalism.

That's AWESOME TOM!! Thank you for being such a great customer too! We appreciate the 5-Star rating and hope to see you on your future oil changes. Aloha.... Anita =)

- Kailua-Kona
5
Hilo-Wiwoole

Fast and Friendly Service. I had several requests and questions - Manager Daniel was great in addressing my concerns. Tires were changed and alignment done as scheduled, in fact pau ahead of time.

Mahalo Gary for the AWESOME 5-Star rating! Happy to hear that our Store Manger answered your concerns. Looking forward to seeing you again. Aloha.... Anita =)

- Hilo-Wiwoole
5
Kailua-Kona

Staff was courteous and professional, service was prompt, and pricewas right.

Mahalo Joel for your 5-Star rating! We hope to earn your trust. Aloha.... Anita =)

- Kailua-Kona
5
Pahoa

We always take our truck to Lex Brodies when something we can't do ourselves and each time we drive away happy customers...The staff is always kind,knowledgable and very professional..and they are at a very convenient location for us..

Mahalo Joyce for your great review. We appreciate customers like you. Aloha.... Anita =)

- Pahoa
5
Kailua-Kona

Great Experience! I got all of the filters and the fluids of my car changed. I asked a ton of questions, and Lance, the manager was quick to reply to all of them. He knows his craft inside and out. Its interesting to watch the communication between the whole team of several guys working on the car all at once, telling each other what they need or what they are doing. They are an efficient, well oiled machine, not much different than watching a bunch of doctors working on a patient on an operating table. I highly recommend.

AWESOME DAVE!Glad you were impressed with the oil change service that you received at our Lex…AWESOME DAVE!Glad you were impressed with the oil change service that you received at our Lex Brodie's FAST LUBE. I will let the FL PIT CREW know that you gave them a 5-star rating on the service you received. And you're right-it's really something to see those guys in action. They have the service down to a science. Be safe on the road and Mahalo again for taking the time to acknowledge our facility. Aloha.... Anita =)

- Kailua-Kona
5
Pahoa

You can't go wrong at Lex Brodie's in Pahoa. In fact, they are so popular and convenient, that the company would be well-served by adding a few service bays to the five they have now. I suspect they would stay busy. Personally, I am very happy with the professional staff and quality of service, and it's so nice not having to drive to Hilo anymore. My only suggestion would be to dedicate a stall and a technician to safety checks, and include tire tread and pressure checks - as well as to offer reasonably priced headlight aiming service and new wiper blade sales and installation at the same time. Except then they would need five new bays. a hui hou Tom Burnett

TOM... We were actually planning on adding on more bays right before the Lava Flow started heading toward us. We had to put the construction on hold for now until we get our Pahoa Store back up to speed. We are BLESSED to be back up and running again in the PAHOA COMMUNITY and understand the need for FAST & CONVENIENT oil changes and safety inspections. We will continue to work towards improving those services. Thank you again for your 5-Star rating and for being a great customer! Aloha.... Anita =)

- Pahoa
5
Hilo-Wiwoole

This was my first time here and the service was great! Didnt wait long at all, waiting room was NiCE with AC and complimentary coffee and ice water. Got all my questions answered about my vehicle very knowledgeable staff. Will definitely be back.

5
Kailua-Kona

I decided to stop by to get an oil change today, but I definitely got more than I expected. As soon as I got there I was greeted and the guys showed some concern for my headlights. 10 years ago I had an invisible bra applied to my car and after so many years the adhesive was caked onto my headlights. I dont have a photo, but lets just say it was a mess and it probably affected my lights in the evening. After a super quick oil change, one of the kind staff members worked diligently on my headlights and after a couple hours it was complete. My lights looked brand new and I was happy to have a normal looking car again. I really thought I would of had to buy new lights, but I really appreciate the staff taking the time to help me out. Thank You Lex Brodies Staff!

Crystal, Thank you for taking the time to write such a nice review about your oil change experience.…Crystal, Thank you for taking the time to write such a nice review about your oil change experience. You must have gone into our LEX BRODIE'S FAST LUBE that's next door to our Tire Store. It's amazing to watch those guys in action! And I'm so happy to hear that they were able to restore your headlights too so that you didn't have to buy new ones! Mahalo again for telling our Big Island community about the great service they will receive at the LB Fast Lube. We appreciate customers like you! Take care and be safe on the road. Aloha.... Anita =)

- Kailua-Kona
4
Kailua-Kona

Great service, really quick

THANKS MICHAEL for your business! We appreciate that you took the time to give us a nice review. Take care our friend. Aloha.... Anita =)

- Kailua-Kona
Lex Brodie's Tire & Service Center is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Kailua-Kona (808) 329-8826, Waimea (808) 885-5959, Pahoa (808) 965-9125, Hilo-Wiwoole (808) 961-6001, Hilo-Kilauea (808) 985-8473 if you have any issues in accessing any area of our website.