Hilo-Wiwoole
I'd had a previous experience at Lex Brodie's Tires that made me decide to never come back. I recently went in for an alignment on my Trailblazer only because LBT was the only shop in town that was able to do it that day. Epi's customer service completely changed my mind about LBT. He went above and beyond. Dude totally rocks it. Helpful, friendly, lets you know everything that's goin' on with your vehicle while it's there. I'd come back to LBT again as a first choice now rather than my last option.
THANK YOU Vanessa for coming back in to LEX BRODIE'S HILO and for writing about your recent experience with EPI as your Customer Care Specialist. We appreciate the feedback and are happy to know that we improved on our customer care. Aloha.... Anita and your HILO Lex Brodie's Tire Car Care Team
- Hilo-Wiwoole