Helped me understand what truly needed fixes.

Fantastic service. The manager, Chuck is extremely helpful and everyone there has a great attitude. Had a tire repair that I needed, was in and out in less than an hour. Very grateful!

It’s more then a five star review! Customer service is by far EXCELLENT. I called in few days before going in, just to check if they have the tires for my vehicle. Spoke to Chauncey, he was well informative of the services I needed. It wasn’t a rush off the phone. Went in on Thursday morning & Chauncey took care of me like how I would like to be taken care of. He took his time, didn’t rush my decision, went over of what is being paid for, went into full detail on the whole truck. And explained how a customer would like to hear what they are being charged for. My vehicle was done at it’s time given. Totally recommend Lex Brodie’s (Waimea) Thank you !

Great service. Very satisfied, Great customer service. Will continue to go back.

Quick appointment, quick repairs

Had a problem with a tire on Friday morning. Lex Brodie's had the tire in stock that I needed, and they were able to get me in on Saturday. Even finished a couple of hours early! I will absolutely return to this store when I need tires!

As usual, Hilo Lex Brodie is 5 star service . Truth worthy , informative and friendly - calls me by name and really explains service and what i need to do next visit . I love Hilo LexBrodie !

Once again, I took my car in here for service and I was completely satisfied. Lex Broodie's sent me a reminder that my 2000 Toyota Tacoma had 135K miles and needed an oil change and several inspection points reviewed. The tires (which I bought here) needed rotation and the truck needed a Safety Check. John helped me and was personable and great at his job. He had me checked in quickly and while the work was being done, he drove me to and from a local appointment, he called me when the work was done and he explained all that was done and that everything was in good condition except for my battery, which still had life, but pay attention to it. When I got home, I had a Lex Broodie's report in my email listing what was done and what was inspected. It was a long list and quite reassuring. I always get exceptional service, quality work and a fair price at Lex Broodie's so that's where I go for tires and service.

Very friendly staff and helpful. Got my car in and out when promised. I’ll use you again.