From the first contact via phone for an appointment to the end of the service the following day, I have been nothing but impressed. Very professional attitude at check in with Josh. Communication was top notch. The pricing for service was fair. The alignment service was done in a timely manner.

*****/*****

Quick service. New tire changed, and all fluids filled. Great customer service.

The team completed my safety inspection quickly.

Jan has consistently welcomed us, making sure we are taken care of. The shop has delivered only top quality service in the ten years we have known them. Recently, we were in a spot, driving a reclassified truck from DMV to Kapaau. Jan saw that we needed an unscheduled safety inspection and fit us into their always over-full schedule. These are not just mechanics for tires, suspension, etc. They are neighbors and friends.

Had a tire with a slow leak and attempted to address it where I normally service my tires, they were booked with their next opening 3 days away...no can! Searched online and decided to drop in at Lex Brodie's, Kailua-Kona. I received same day service. Shout out to Gabby who provided friendly and efficient customer service! This young man has impressive communication skills! He made me feel confident my car was in good hands. I later received a phone call and email that my car was ready for pick up. Super impressed w/ the email link as it provided photos of my vehicle, tire damage and repair w/ a detailed explanation. Mahalo nui, Lex Brodie in Kailua-Kona and to your awesome team of professionals!

Always great service whenever I schedule anything for my cars. From initial phone call to pick up is always a smooth process.

Amazing service on short notice. Courtesy shuttle to the nearby store, very much appreciated ❤️

Very fast service. Upfront with pricing. Excellent communication. Couldn’t be more pleased. I will be coming back for any other work my truck may need.

The service was prompt and professional.