4
Kamuela

Lex Brodies have improved greatly over the years. They are fast with Safety inspections and Lube jobs. Not to mention the nice waiting room with free drinks. :)

Aloha Steven Tamara MellingThank you so much for your continude service and for your awesome review!

- Kamuela
5
Hilo

We brought our van to be serviced and they made a mistake. They handled the mistake very professionally, mistakes happen to everyone. The reason I gave them a 5 is because they admitted their error and made it right. I would recommend them to everyone and will take our van their again next time it needs to be serviced

Aimee thank you for your patience and understanding. we truly appreciate you...Thank you again!

- Hilo
5
Kamuela

Had a flat tire...dropped it off and Josh was nothing but a class act. Took the tire...fixed it...and switched a few tires to get the spare back on the rental where it belongs. AGAIN JOSH WAS GREAT...Rebecca on the other hand ...Not so much....very rude...not a customer service person...Only giving five stars for Josh and the service

Thanks Mike for your awesome review and 5-star rating! Josh will be happy to know that he did an…Thanks Mike for your awesome review and 5-star rating! Josh will be happy to know that he did an awesome job taking care of you and your needs. Our Waimea Crew works great as a team to take care of our customers and get them back on the road safely.As for Rebecca... please don't mistake her level of concentration as rudeness. She was probably trying to focus on the task at hand to complete it. A nice reminder for all of us to acknowledge our customers as they walk in. Thanks again Mike for taking time out of your busy day to write a nice comment about your experience! And Thank you for your service to our country. Very much appreciated!!Aloha.... Anita =)

- Kamuela
4
Kamuela

I've always had good experiences with the service I've received at this location. I come here regularly for my oil changed and tire rotations. I've also had my serpentine belt replaced in one vehicle and some other work done on another vehicle. Everything has always worked out well. When it came time to purchase tires, Lex Brodie's was much more expensive than, say, Costco, but considering we live nearby and I always get my oil changed here I figured their great customer service and free rotations when you purchase your tires here is handier than me going down to Kona more often than I do. My kiddo and I have spent plenty of time in their lobby, and it's always clean. Today we're watching Harry Potter while we wait. We usually wait in the lobby after we walk around the Parker Ranch center, which is conveniently right next door and has a food court and other stores. Don't forget to check in on Yelp for a discount!

Mahalo Jennie for your awesome review about our Waimea facility! And you are correct. We can't beat…Mahalo Jennie for your awesome review about our Waimea facility! And you are correct. We can't beat COSTCO when it comes to purchasing tires, but we will provide you with great customer service, a clean waiting area and amenities such as coffee, tea&free WiFi. We want our customers to feel comfortable while they wait and know that their vehicle is being well taken care of . Thank you again Jennie! We appreciate your business and for taking the time to write about your pleasant experience. Aloha.... Anita =)

- Kamuela
5
Hilo

Tiana was very helpful in getting a way overdue oil change done late in the afternoon without an appointment. Needed a new battery too. Will be back again!

Thank You Annette for taking the time to write a thoughtful message about your experience at Lex…Thank You Annette for taking the time to write a thoughtful message about your experience at Lex Brodie's Tire in Hilo. I will let Tiana know that she was very much appreciated. We look forward to seeing you on future visits. Make it a great day!! Aloha.... Anita =)

- Hilo
5
Kona

My whole experience was amazing! Rick gave me the best price and service on the island. Antonio in the back was also great. I would recommend this place to anyone looking for tires.

Mahalo Abram for your Awesome review! Our job is to help our customers maintain their vehicle and…Mahalo Abram for your Awesome review! Our job is to help our customers maintain their vehicle and to keep them safe on the road. Thank you again for taking the time to write about your experience and for your business. Aloha.... Anita =)

- Kona
5
Hilo

Great people work here! Welcoming, helpful, efficient employees. They made it all so simple.

4
Hilo

I like the service! Mahalo Lex Brodie Hilo! I will definitely come again.

4
Kona

Friendly staff, great new car wash, gas station in the works...

5
Kona

They treat you right and do a great job. After a morning of missed appointments they were able to get a new battery into my truck in record time so that I could salvage an afternoon doctors appointment. It was much appreciated!

Mahalo LisaMarie for your great Yelp review! We are so glad that the Kona sales staff and…Mahalo LisaMarie for your great Yelp review! We are so glad that the Kona sales staff and technicians were able to save your day. Thank you for choosing Lex Brodie's Tire and giving us the opportunity to help you. Happy&Safe Travels!Aloha.... Anita =)

- Kona
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