I had Lex Brodies change my oil once and they used an impact wrench on the bolt. Now the bolt is over tightened, possibly stripped and I may even have to replace the oil pan. They have cost me a lot of time and money at this point when it should have been an easy $20, 10 minute task to change my oil. The fact is they screwed up and I will never take my care back there. Thanks for A LOT of trouble Lex Brodies Waimea.

Lex Brodies have improved greatly over the years. They are fast with Safety inspections and Lube jobs. Not to mention the nice waiting room with free drinks. :)

I've always had good experiences with the service I've received at this location. I come here regularly for my oil changed and tire rotations. I've also had my serpentine belt replaced in one vehicle and some other work done on another vehicle. Everything has always worked out well. When it came time to purchase tires, Lex Brodie's was much more expensive than, say, Costco, but considering we live nearby and I always get my oil changed here I figured their great customer service and free rotations when you purchase your tires here is handier than me going down to Kona more often than I do. My kiddo and I have spent plenty of time in their lobby, and it's always clean. Today we're watching Harry Potter while we wait. We usually wait in the lobby after we walk around the Parker Ranch center, which is conveniently right next door and has a food court and other stores. Don't forget to check in on Yelp for a discount!

Tiana was very helpful in getting a way overdue oil change done late in the afternoon without an appointment. Needed a new battery too. Will be back again!

My whole experience was amazing! Rick gave me the best price and service on the island. Antonio in the back was also great. I would recommend this place to anyone looking for tires.

Consistently great, have used there services several times...Aloha

Great people work here! Welcoming, helpful, efficient employees. They made it all so simple.

Go there if you want the worst service at a high price (weekend) Oil change and I asked to check my time air pressure becuase the tire low airpressure light was on. Told to come back in an hour. Returned back, paid went to my vehicle airpressure light was still on, went back inside he asked if I could wait 20 minutes then they will check (why not the first time)? Sticker on windshield was blank, why even put a sticker on if you don't write nothing on it? I wonder if they even changed the oil. The costumer service is horrid and professionalism is not there. Management really needs to step in and make changes, will never go back and will never tell anyone to go there. That is not an Aloha experience at all. 2 thumbs down.

I like the service! Mahalo Lex Brodie Hilo! I will definitely come again.

Friendly staff, great new car wash, gas station in the works...