5
Hilo-Wiwoole

The customer service representative had to arrange for a tire to come from the Kamuela store. Helped to follow up to make sure the tire was shipped to Hilo. Service was fast in getting the tire and then to mount the tire.

Thank you for the great review, Donald! We're happy to hear that our customer service representative went above and beyond to arrange for your tire and ensure it arrived promptly. We pride ourselves on providing fast and efficient service, and it's wonderful to know we met your expectations. If you need anything else in the future, please don't hesitate to reach out. Mahalo! :) :) :)

- Hilo-Wiwoole
5
Hilo-Wiwoole

Had a nail stuck in my tire and losing pressure fast. Called lex Brodie’s 45 minutes before they closed and they were willing to take me in to repair the tire. Great service and excellent technicians. Always get my tires changed and serviced there

Hi William, thank you for your kind words! We're always here to help, no matter the time. It's great to hear that our service and technicians made a positive impression. We appreciate your continuous trust in us for tire needs. Safe travels until we see you again! :)

- Hilo-Wiwoole
5
Waimea

Wonderful service!!

Thank you for the fantastic review, Jullie! We're happy that you had a wonderful experience with our service. It's always our goal to provide wonderful service to every customer. If you need anything in the future, please don't hesitate to reach out! Aloha! :) :) :)

- Waimea
5
Kailua-Kona

This team is amazing. Went in to get 2 new tires but ended up getting all 4 just to make them all new . Didn’t realize they do a full car check. They said the windshield wipers were worn so they replaced the entire arm, not just the rubber blade, and it turned out to be the best wipers I’ve ever experienced - great quality and wipes squeaky clean. And they recommended replacing engine filter on next service but I got them that day. I am so happy with the quickness my car was done and the attention to service. And they have great warranties - definitely a returning customer!

Thank you Sweettravels808 for this glowing review! We are pleased to hear about your positive experience at our Lex Brodie's Kona service center and we're glad to have exceeded your expectations. Customer satisfaction is our top priority and we're thrilled that you noticed our attention to detail. We look forward to serving you again in the future! Aloha... Anita =)

- Kailua-Kona
5
Hilo-Wiwoole

Nelmar was fantastic in his recommendations with expedience and professionalism. I greatly appreciate the service and personalized care.

Mahalo Malia for your business and your 5-Star review. So happy that I got to see you. Safe Travels! Aloha... Aunty Anita =)

- Hilo-Wiwoole
5
Pahoa

Friendly, efficient and overall helpful

Thank you, Pam! Your kind words made our day. It's great knowing we hit the mark, providing you with exceptional service. We can't wait to assist you again in the future. Safe travels! :)

- Pahoa
5
Hilo-Wiwoole

5
Hilo-Kilauea

Got an immediate appointment and four new tires were promptly installed. Courteous and efficient. I appreciate the inspection report and will take it to Kia dealer for upcoming oil change to make sure they take care of everything needed.

Thank you for trusting us with your tire needs, Tanya! We're thrilled to hear that your experience with us was top-notch. Should you require any further assistance, don't hesitate to reach out. We look forward to serving you again! Mahalo! :)

- Hilo-Kilauea
5
Waimea

Courteous, Professional and Friendly Service. On time. Met if not exceeded my expectations.

Thank you, Erin Lee, for your encouraging words! We strive to provide excellent service and are glad to hear that you were satisfied with your experience. If you have any further feedback or questions, please don't hesitate to reach out. We look forward to serving you again in the future! Mahalo! :)

- Waimea
5
Waimea

I switched my appointment last minute from oil change to two rear tire placements and they made it happen.

Thank you Jolene for the five-star review! We are glad that we were able to accommodate your last-minute request and take care of your car. We strive to provide excellent service and we're happy to hear that you had a positive experience with us. We look forward to serving you again in the future! Mahalo! :)

- Waimea
Lex Brodie's Tire & Service Center is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Kailua-Kona (808) 329-8826, Waimea (808) 885-5959, Pahoa (808) 965-9125, Hilo-Wiwoole (808) 961-6001, Hilo-Kilauea (808) 985-8473 if you have any issues in accessing any area of our website.