Kailua-Kona
I went in to see if they sold fix a flat because my back tire had an extremely slow leak. I went to several gas stations, and the pumps were broke. Plus, they charge almost $3.00 to use, and then it goes off because I can't run around the car that fast. Let Brodies did not sell it, but I was told to bring my jeep in early, and they could plug it. I was told to pull to the back of the store to pay for air. I did that. A very wonderful man came to my vehicle and asked what I needed. I explained I needed air in my tire. I asked how much because nothing in Hawaii is free. He stated I'll be more than happy to help you. He filled my tire. He came around to the drivers side and looked at my panel and said the other tires were low and said he would take care of it. He filled the other tires as well. I told him that I was so appreciative and grateful. I asked how much. He said it's free. I just wanted to help you. I am on oxygen. I had tears in my eyes because no one seemed that they wanted to help me. He said if it goes low again, just to come back. I thanked him so many times. I proceeded to hand him a tip, and he refused. He said I was just happy to help you. I would tell anyone to go to Lex Brodies. They do my oil changes and car inspections, and they always have been nothing but kind and helpful to me. A big Mahalo to Lex Brodies.
What a heartwarming review! We're thrilled to hear about your positive experience at Lex Brodies. Our team is dedicated to providing exceptional service to all our customers, and it's wonderful to know that you felt genuinely cared for during your visit. We deeply appreciate your kind words and your loyalty to our shop for your automotive needs. It's moments like these that remind us why we love what we do. Thank you for taking the time to share your experience, and please don't hesitate to reach out if there's anything else we can assist you with in the future. Mahalo for choosing Lex Brodies! Aloha =)
- Kailua-Kona