The staff here were very friendly, courteous and professional. I would recommend anyone who needs service done or there tires changed on there automobiles to Lex Brodies in Hilo!!

They are slow. Guess all you people with all these good reviews lucked out. The Hilo one is way faster. These guys took their sweet time on a lifted truck in front of me and it took two and a half hours to even get to mine and theirs a long line still unto the road. Fast lube? Pffft hardly! Rather go back to their Hilo location where they are fast and professional. Guess you dont get the service you expect anymore from these places even tho they charge an arm and a leg. The reason I tried the Kona location is I was already in Kona on business and wanted to give them a shot. No more. Ridiculous.

There's not much the staff at this location can't do to keep your car running safely. The staff is friendly and the waits are never too long. A full service and tire rotation takes less than 2 hours, that's pretty fast. It's comforting to know that you can get your car fully serviced at one place on your own schedule since appointments aren't really necessary.

Lex Brodie has great customer service and was on time for my appointment.

I appreciate the friendly courteous service.

Had a great experience getting my oil changed in Kamuela. I made an appointment a few days in advance but when I arrived somehow the appointment wasn’t in the system. They went ahead and fit me in and amazingly my car was done much earlier than expected. I appreciated how accommodating the team was considering the mix-up and will definitely be a regular customer in the future.

Gabby was Awesome! He was efficient and took time to share about the tires selected.

friendly employees and great service.... having a cellphone charger in the customer lounge was a home run! Thanks