5
Pahoa

Excellent and prompt service. Friendly and helpful.

5
Waimea

EXCELLENT CUSTOMER SERVICE! STAFF IS ALWAYS SO FRIENDLY AND ACCOMMODATING :-)

5
Pahoa

Always excellent service at affordable prices; clean facility and friendly staff. As I mentioned in a previous review, Lex Brodie's reminds me of the neighborhood garage back in the old days.

1
Pahoa

Tried to cheat me, never again. Beware! 40 minutes to hear they can't plug my tire and because it's AWD I have to replace 4 tires.... Not surprisingly Firestone plugged it just fine. I was wearing my work clothes. The fit said you got s good job you can afford it. Really sad, they used to be fair.

Hello Kupono, So sorry you felt offended in any way. Our technicians always feel really bad when they can't repair a tire. Our team did the right thing by recommending that all 4 tires be replaced for an AWD. They don't want you to burn out your DRIVETRAIN. And here is why: In an all-wheel-drive system, the central computer ensures that each wheel gets the right amount of torque. It reduces slippage and maximizes the wheel control. If any of the tires have less tread amount or smaller circumference than the others, the computer will take incorrect readings and send wrong information to other components. Driving with mismatched tires for a long time can burn out the drivetrain. To ensure the best health of your car, all the tires should be of the same size and have the same specs like speed rating and load index. Safe Travles my friend..... Aloha.... Anita =)

- Pahoa
5
Pahoa

My appointment time was honored with no waiting! The staff is professional and competent. Lex Brodie’s is my go-to place!

5
Waimea

Awesome customer service!

5
Pahoa

Fast and excellent service as usual!

5
Waimea

Excellent Service

5
Waimea

So friendly!! Always smiling and give great auto service.

5
Waimea

The manager and staff went out of their way to help me out!!!!!!

Lex Brodie's Tire & Service Center is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Kailua-Kona (808) 329-8826, Waimea (808) 885-5959, Pahoa (808) 965-9125, Hilo-Wiwoole (808) 961-6001, Hilo-Kilauea (808) 985-8473 if you have any issues in accessing any area of our website.