I had to get flat repair so I brought the wheel in. I was expecting to buy a new tire. I remembered reading that when replacing 1 tire, it is recommended to do it in pairs. Nelmar assisted me. I received a call about 2 hours later from him stating that my tire was repairable and was ready for pick up. Nelmar was professional and courteous. I asked him about replacement tires and gave me 2 quotes. He explained the difference of sizing of tires with the metric and inches measurements. I like the fact that he wasn’t pushy as some tires places do. He left that up to me.

We got a nail in a tire and went completely flat on Hawaiian Belt Rd. Managed to make it to the shop at 4:52pm — they close at 5. They didn’t think twice to squeeze us in, got the tire patched on the spot, AND checked pressure on all other tires. Kudos for the customer service.

Great service every time!

Always quick & reliable service! Love my Hilo LB!

Quick and great service at a fair price

Went in for a Oil change, 2 tire changes, and a car wash. Everyone in each department was nothing short of amazing when it came to customer service. Gabby on the front desk is always so helpful and pays attention to my needs and shows that he actually cares, it’s not just a service sale. June and the rest of the oil change crew took amazing care with my oil change and made sure everything was full and up to par.

Amazing staff!

Israel Lara provided excellent customer service!! I love being treated like I'm valued. Great job management team!

Awesome customer service, informed me length of waiting time. Did according to my request, only thing I didn’t do is request rotation of tires that is on my part. Representative did ask me, but I stated that I will call to schedule. Mahalo LEX