Always great customer service 🤙🏾

I have a German vehicle that has been difficult to get serviced. These guys were right on top of it and I no longer need to go to the other side of the island or to a very grouchy self-proclaimed specialist. They diagnosed my trouble light and had me on the road faster than you can say Kamehameha. My service advisor kept me up to date and there were absolutely no surprises in the final tally which tracked the estimate perfectly. This is a franchise built on honesty, competence and a fair price without surprises. I won’t go anywhere else.

Staff was polite and helpful and service was efficient.

Just moved here from NC. Bought a used car and needed some good rock climbing tires. Gabby use the salesperson and he hooked me up with the right tires. Had them shipped in from an other store. Two days later he called and said the were in . John use the person that helped me when i took it in and he was also very helpful. Only took them two hours to put them on and the walk the car right up MaunaLoa. Mahalo to all and I will be back. George

Awesome Gabby is great G

Thanks for fitting me into your busy schedule to replace a tire. Your service is always dependable and your staff knowledgeable and friendly. Mahalo, Gaynell

We came to Lex Brody’s around 3 pm on Thursday after the drive belt on my car started melting down. We’d been to six other places who all said they couldn’t work on it till the following week. LB couldn’t work on it that day, but because we were only in Hilo for the day from the other side of the island, they said they’d do it first thing the next day. It was good to go before noon, and we drove home with all our problems taken care of. The staff in the office had aloha and concern for our being stuck without our vehicle and did everything they could to help. Mahalo!

My tire pressure sensor light was on even after I set the proper pressures and reset the system. It was a Saturday and they were super busy, but John still took my car in. Not only that but they were able to replace my tire pressure sensors and at a fair price! All this on a Saturday and without an appointment. I am very pleased and thankful. If you found this or any of my reviews helpful or interesting, please stoke my ego and click the Thumbs Up icon below 😊

Great service!

Freindly promo service.