5
Kona

When you're in town and coming at you always want to stop by Lex Brodie where you can get a fast oil change but they also had that new automated car wash and a new gas station and if you want a scooter you're looking for let free this is a place you come

5
Kona

Fast service oil change which I followed up with a car wash in the best car wash in Kona--maybe the Island!

4
Hilo

Professional staff very helpful very reasonable fast service in and out.

AWESOME!! Glad we could help you and your vehicle.Aloha.... Anita =)

- Hilo
5
Hilo

I never have to worry about my truck because they always take good care of it! Fast and friendly. My to go place

Thank you Brandee for your 5-Star rating! We appreciate your business and for taking the time to review us. Happy Holidays!Aloha.... Anita =)

- Hilo
5
Pahoa

I will not be doing Buisness with lex Brodie's in Pahoa again ..Sad because I've always done all my tire Buisness there . 8 mnts ago I purchase 4 brand new tires for my daughter a single female who knows nothing about cars or tires . At the time of purchase the male who was helping her never not once recommended that she get an alignment ( she actually thought that was included) that's how much she knows .. Any how here we are back at lex Brodie's only 8 short mnts later all 4 tires are destroyed due to bad alignment or NO alignment . Now here's my thing if you are going to spend almost 600$ on tires only to have them be totally destroyed because you Did NOT have them aligned is a crock !!!! There is no doubt that if this employee had recommended an alignment or if he had even specified how important it was to have it done .. The extra 80 $ for the alignment would have not been a problem when infact it just makes sense . Today I'm at lex Brodie's really bummed ,we'll I gotta get 4 new tires again ..I'm upset at the situation but not directly at the employees I'm actually ready to do Buisness with them again even tho I felt that the employee who first help my daughter was partially responsible for this sad situation . I decided to purchase 2 new tires today with hopes that the assistant manager on duty would have some type of regard to make the situation rite by discounting my alignment or maybe even comping the alignment all together . If an alignment was recommended in the beginning I wouldn't be here only 8 mnts later . I wasn't looking for free services . I felt the manager never cared to make it rite . That's when I decided to go else where for my new tires and much needed alignment . Here's an update of my most recent review about my experience at Lex Brodie's in Pahoa .... After posting here on Yelp I received several phone calls from Anita and Cliff the store managers .They were both apologetic ,understanding and professional . They offered me a free alignment and treated me with Aloha. So just because of the response I got from Anita and Cliff I will give them 5 stars and maybe we can do Buisness again in the future . Aloha :) 1 person voted for this review Useful 1 Funny Cool Others will see how you vote! Heads up: From now on, other Yelpers will be able to see how you voted. Want to chime in? Yes, Let Me Vote! Maybe Later 9/3/2016 Previous review I will not be doing Buisness with lex Brodie's in Pahoa again ..Sad because I've always done all my I will not be doing Buisness with lex Brodie's in Pahoa again ..Sad because I've always done all my tire Buisness there . 8 mnts ago I purchase 4 brand new tires for my daughter a single female who knows nothing about cars or tires . At the time of purchase the male who was helping her never not once recommended that she get an alignment ( she actually thought that was included) that's how much she knows .. Any how here we are back at lex Brodie's only 8 short mnts later all 4 tires are destroyed due to bad alignment or NO alignment . Now here's my thing if you are going to spend almost 600$ on tires only to have them be totally destroyed because you Did NOT have them aligned is a crock !!!! There is no doubt that if this employee had recommended an alignment or if he had even specified how important it was to have it done .. The extra 80 $ for the alignment would have not been a problem when infact it just makes sense . Today I'm at lex Brodie's really bummed ,we'll I gotta get 4 new tires again ..I'm upset at the situation but not directly at the employees I'm actually ready to do Buisness with them again even tho I felt that the employee who first help my daughter was partially responsible for this sad situation . I decided to purchase 2 new tires today with hopes that the assistant manager on duty would have some type of regard to make the situation rite by discounting my alignment or maybe even comping the alignment all together . If an alignment was recommended in the beginning I wouldn't be here only 8 mnts later . I wasn't looking for free services . I felt the manager never cared to make it rite . That's when I decided to go else where for my new tires and much needed alignment . Read more Was this review ?

Thank You Danielle for reaching out to us about your situation at our Pahoa Store and allowing me to talk to you in private about your unhappy review. We are sorry for the poor attitude you received from our Sales Staff. Your concern has been addressed and we will do a better job to improve on our tonality and communication skills when speaking to our customers. We should have used more empathy towards your situation. Also, they should have explained and educated your daughter about her vehicle and why an alignment is important for proper tire wear. If we had done our part, then she would have known to align her vehicle after she had her struts replaced by another shop. Thank you for taking such great care of your daughters situation. We really do have a great staff there at Pahoa and hopefully someday we will see you again. Aloha... Anita =)

- Pahoa
5
Kona

Convenient, great service, honest and they offer me water! I love it that one time they told me I didn't need an oil change!!!! They have opened a great new car-wash next door too, so its one stop shopping!

4
Kamuela

Needed our annual safety check. Called in the morning for an appointment and was lucky that they had a cancellation that afternoon.They checked us in and took the car in right on time.Was out of there in under 30 minutes.Very satisfied with the staff and their service.Even though we were only just getting the inspection, we were treated with the best service and regards.We WILL be back here when our next oil change is due.

Mahalo Kepali for your awesome review! Mike and his Team do their very best to get our customers…Mahalo Kepali for your awesome review! Mike and his Team do their very best to get our customers out in a timely manner and you gotta love their positive, upbeat attitude! Thank you so much for taking the time to write about your experience at our Waimea Lex Brodie's Location. You're awesome too!Aloha..... Anita =)

- Kamuela
5
Hilo

Tiana provided us with fantastic customer service! We dropped off a car to get tire rotations and when we came to pick the car up, she helped us immediately. Whomever was working on the car neglected to write the tire model on the invoice and she went out in the rain to crawl under the car to check! Talk about going above and beyond for us. She was so nice and helpful, running around to find the invoice and keys for us. I recommend coming in and going to her for your automotive needs! She made our experience a great one.

Mahalo Marissa for your great feedback! I'll be sure to share this message with Tiana and our Hilo…Mahalo Marissa for your great feedback! I'll be sure to share this message with Tiana and our Hilo Lex Brodie's Team. We truly appreciate hearing back from our customers so that we can improve on our service to them. In your case, it's nice to know we are doing a good job helping our customers. Thank you again and See you on your next visit!Aloha.... Anita =)

- Hilo
5
Hilo

Just got a vehicle inspection here for moving my car from out of state. The employees were pleasant and helpful.

Thank you for coming in Matthew! Enjoy the BIG ISLAND.Aloha.... Anita =)

- Hilo
5
Kona

We moved to the Big Island from Texas. We brought our Ram 1500 too! From the beginning, Lex Brodie's Fast Lube and Auto Repair have been awesome. I have had my inspections, oil changes, and AC repair done with no issues! Courteous staff that are well trained is what keeps us going back!

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