5
Waimea

Great & fast & friendly customer service. Love my vehicle and am happy they did a trans and brake flush to make it last so much longer for me & my ohana <3

5
Pahoa

Great fast and friendly service!!!!

5
Waimea

The staff make the experience! Pleasant and personable, helpful and informative throughout. The servicing process is efficient, thorough, well-documented and competitively priced. Plus the office is clean, comfortable and well-appointed. What's not to like??!!!

5
Waimea

Great & efficient service. Mike was a pleasure to work with Mahalo!

5
Waimea

I would like to compliment Jan Boneza on her customer service. I had my insurance information on my phone and we had some difficulty in printing off a copy. Ms. Boneza made it happen even though took several tries.

5
Hilo-Wiwoole

Excellent

5
Kailua-Kona

Iva, Gabby, and Stevie are great examples of customer service excellence and the mechanic crew is always thorough and efficient. Thanks for a great experience!

5
Hilo-Kilauea

They had my tire in stock! Tires are really nice

5
Hilo-Kilauea

Amazing costumer service, quick and efficient. Loved the free coffee

4
Waimea

UPDATE: Great customer recovery. They followed up and when I was back today, I arrived earlier than my appointment and they were on it. Appreciate the effort mahalo folks! Made an appointment 2 months ago to change tires. When I arrived was told 90 mins - 2 hrs. Vehicle sat for 90 mins before they even brought it in. Why have an appointment? Wasted almost 3 hours. Watched them move slower than if they were on a break. Overpromising and underdelivering is bad business.

Thank you Mr. Johnson for your feedback and for your patience. Our apologies for your long wait to have your tires installed at our Waimea location. Our Waimea Store Manager-Josh Deluz will be contacting you later today to personally apologize. Since we are now open on Saturdays, we are currently short-handed in the shop and are working to have more technicians on board soon. Thank you for your business and for your understanding. Aloha... Anita and the Waimea Lex Brodie's Tire Team

- Waimea
Lex Brodie's Tire & Service Center is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Kailua-Kona (808) 329-8826, Waimea (808) 885-5959, Pahoa (808) 965-9125, Hilo-Wiwoole (808) 961-6001, Hilo-Kilauea (808) 985-8473 if you have any issues in accessing any area of our website.