Malie went above and beyond when I had an unresolved issue or 2 after my service today. There was a buzz in my air-conditioning fan after the tech had changed the filter so she dove in with her gloves under the dash and discovered a very dead mouse stuck inside. While the tech finished the other issue (he hadn't reset the buttons) she bravely cleared out the remains and removed them. Problem solved. Give that girl a milkshake!

I took my car in for a safety check. My customer rep (sorry, can't remember his name) at Lex Brodie's was very attentive, patient and helpful. I would highly recommend Lex Brodie's.

Alraedy submitted

Overall great experience! It was my first time there and my first time doing a maintenance check on my car. It has always intimated me to go to any mechanic, but these guys have changed my perspective. Pros: - Opened on time - At the desk, I was helped by Kimo (I hope that's right), who was so kind and didn't judge my lack of confidence/knowledge - Kimo walked me through what the inspection would include, gave me a discount, and also came back to me after the inspection to go over the work - I was able to follow the progress on my phone and email - Given photos and the full report - Given accurate wait time - They had a welcoming lounge where I waited. It also contained coffee and a TV - Fair price for service (Honda was gonna charge me $700+) I look forward to getting serviced there again.

GOOD JOB

Lex Brodie's in Pahoa has the best customer service. Ever since I purchased a new car I have taken all of my services to Pahoa. The team is wonderful,friendly and family oriented. I do my own observations n they look happy at what they are doing. I feel comfortable knowing if they find a an issue they will let me know as soon as possible. Your Leader Ikaikai very good employee. 5 star rating for Team Pahoa thank you, Jolene Florendo

Good hospitality. Thanks.

Needed a safety check . No appt needed. Went in the same day , got the check, was finished & was on my way in about 30 min. Even if you have a longer wait they have a room with a tv & I guess the Keurig is still there . Happy customer here .

Start to finish good communication. Awesome service, highly recommended!

I haave been going to