5
Pahoa

I made the appointment online. They took my car immediately and it was done in a very short time. The work is always good and the staff are very helpful and friendly. Thank you for all you do.

5
Kailua-Kona

Great service.

5
Hilo-Wiwoole

I stopped going to the Toyota dealership due to poor service and being over charged for it. At Lex Brodie, the service on my Tundra is much better. Concurrently, I am not charged as much as Toyota does while being treated better than Toyota treats people.

Mahalo Jacob for your feedback and kind words about our TEAM at Hilo Lex Brodie's Tire. We try to do our BEST to assist our customers by being transparent, caring about them, their vehicle and their time. Glad to hear that you had a great experience. ALOHA... Anita and your Hilo Car Care Team =)

- Hilo-Wiwoole
5
Waimea

I was very impressed with the whole operation . I came in with a flat tire and it was taken care of in two hours! Amazing! Chauncey was the best! So kind and polite! Im going to order new tires next. Mahalo to everyone at Lex!

Awww... I love hearing feedback like this. Our WAIMEA TEAM tries their BEST to give the BEST in Customer Care. We appreciate YOU and are in Waimea to take care of our Customers with ALOHA! Chauncey is really good about that. lol Mahalo again for your business and 5-Stars. -Anita

- Waimea
5
Hilo-Wiwoole

I stopped going to the Toyota dealership due to poor service and being over charged for it. At Lex Brodie, the service on my Tundra is much better. Concurrently, I am not charged as much as Toyota does while being treated better than Toyota treats people.

Happy to hear that you appreciate the Customer Care and Services that we provide at Lex Brodie's Tire. We try our BEST to provide professional service with respect for the customers time and pocketbook. We appreciate you too and wish you Safe Travels on your journeys around the Big Island. Aloha =)

- Hilo-Wiwoole
5
Waimea

Rolled up with a flat tire and none was in stock, however the container they had there was going to be unloaded over the weekend. This was a Thursday. Super nice and friendly Josh made every attempt to get me a tire put on so I didnt have to run on my donut. Im so grateful and bless his heart and those who made it happen!!

Awww.... Mahalo for your Feedback. Josh gives the BEST Customer Care and really cares about our customers safety on the road. Happy to know that we had a tire for your vehicle in our container. ALOHA =)

- Waimea
5
Hilo-Wiwoole

Workers provide good services in changing my tires.

5
Hilo-Wiwoole

Im was satisfied with my service today in getting my utility trailer safety checked. I didnt have appointment and I was taken in a timely manner. Because I was told that there was only one person that could do the inspection I didnt have to wait that long. Thank You for always giving us good service. Aloha have a blessed day all of you and be safe.

Mahalo Darryl for your positive feedback and so glad we could help you with your Trailer Tire on short notice. Safe Travels! ALOHA =)

- Hilo-Wiwoole
5
Hilo-Wiwoole

I have always been treated well by the staff at Lex Brodie. Today unfortunately they had a new guy working the front counter who appeared to me to be lazy, I came in and there was a young woman also working the front counter, and she was with a customer, but this young man was just standing around and when and never asked to help and when the woman was finished with the customer she helped me and I asked if this guy worked the counter or was a mechanic, and she said he worked the counter. I spoke with the guy who was in charge at the moment about this lazy worthless guy at the counter, and he said he would speak to the manager about it, so I was satisfied. They have a good crew there, but this one guy was a bum who was there to get a paycheck and cared nothing about the company who paid him. Jimmy Buffett sings a song called "It's my job" and it says no matter what your job is, you should try to be the best at it. This young man will fail in life if he does not change his attitude. I was very pleased that the guy who I spoke with did not try and defend the bad actions of a worker like so many people do. The guy in charge and the young woman who helped me are a great asset to the company and a blessing to the customers.

Thank you for your feedback David. We take all feedback to heart and will discuss this with the young man so that he knows how non-verbal communication is received. We appreciate you still giving US 5-Stars for the other 2 employees who helped you with your vehicle. We will all do our BEST to do a better job. Aloha... Anita =)

- Hilo-Wiwoole
5
Hilo-Kilauea

Fast friendly people and great service. Clean comfortable waiting area.

Lex Brodie's Tire & Service Center is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Kailua-Kona (808) 329-8826, Waimea (808) 885-5959, Pahoa (808) 965-9125, Hilo-Wiwoole (808) 961-6001, Hilo-Kilauea (808) 985-8473 if you have any issues in accessing any area of our website.