Testimonials

Good evening!

I could not help write to let you know how satisfied I am with the services I received today at the Kona Lex Brodies. I took my vehicle in this afternoon, because I saw a nail in one of my tires. Dan came out to look at the tire and said the vehicle should be ready in an hour. However, I had a meeting in less than 30 minutes, and he offered if I needed a ride. But, then he asked if I would rather come back later after my meeting. I told him I would come back, and he asked the technician, Thomas to check on the tire pressure before I took off. Thomas certainly checked the tire with soap water first and said to me it should be okay if I am going to be driving for a short distance. He then put some air in my tire. I came back an hour later, checked in with the front person, and Thomas came to help take the nail off, and he was very patient. Initially, we did not see any bubbles at all after he put the soap water on to the tire, but he waited and we saw a very small amount of white substance around the area where the nail was. Thomas said there was a very slow leak. He took the car in and started to repair the tire. It makes me feel very good as a customer, because your staff took their time to provide the best service. It has been quite some time since I actually took time to write and let company know they are successful because their staff does a great job. I hope you will share with your staff that I truly appreciate their help and their professionalism will continue to bring success to your company.

Thank you so much.

Sincerely,
Phranda Wolfe
-Phranda Wolfe

Aloha Dan & Staff,

 My deepest THANKS for taking care of my flat tire the other morning. (And at NO CHARGE  =)   )

Your FAST & FRIENDLY Service made a great impression!  I will always bring my vehicles to Lex Brodie's. cheeky

-Denise
-Denise Lindsey

Chris & The Guys @ Lex Brodie's,

Thank You again for taking care of me!  You're a Blessing as I know I can Trust  you and you all will take care of me. Word on the street is you have the Best Customer Service around. I always send my friends to you.       smiley       

THANKS!

AMY SOLLARS
-AMY SOLLARS
Hi Anita, This is Jackie Ostlie, the owner of the 05 Jeep Liberty that came in the other day with the horrible tires. I want to thank you soo much for your incredible understanding of my situation! I had a limited budget, limited time, and extra favors i needed & you made them all happen! You are the best. Not only did you stay within the price range i negotiated with you, you also got my tires here & installed the next day...all with your knack for scheduling so they could be picked up from Hilo & put on today. Many Maholos! Please FWD this to your "supervisor/owner" cuz i understand you are a "Marketing Director" & it is just awesome you step on the floor & help people like me:) Also, in your absence, the men on the floor were very helpful & wonderful. I will come to Lex again & definitely share my good experience throughout Kona! Jackie
-Jackie

WHY DO I GO TO LEX BRODIE'S branch in Pahoa? Because I feel like I am a member of the family. All staff there are friendly & courteous. My opinion counts as per attached questionaire. Please convey this letter of compliments to all Pahoa Staff. Sincerely, Jack Nazi (previously from New Jersey)

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-JACK NAZI

When it came to special ordering the right tire for my MAZDA CX-7, the boys at LEX BRODIE'S were quick and efficient. They knew the right type of tires for my car based on the type of driving I would be doing. I'll always be a big fan of LEX BRODIE'S TIRE COMPANY.

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-JE OROZCO

My truck needed tires badly. I was able to get the FALKEN HIGH COUNTRY Light Truck tires from LEX BRODIE'S. They have the agressive tread I was looking for and they were priced just right! Plus the people at LEX were very helpful and courteous.

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-CAMERON AIONA

I own a 2002 LEXUS IS300 and was looking for new tires. Mark Low suggested that I put the FALKEN FK452's on my ride. I'm glad I took his suggestion. The tire handles well and delivers a smooth ride. The staff really knows how to take care of their customers.

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-LEIGHTON PAHUKULA